NON-REFUND POLICY & MEMBERSHIPS

Official Associate & Client Membership Programs & Non-Refund Policy Guidelines

Membership & Non-Refund Protocols

Policy Ref: AIPN/RF/2026

AIPN Investigation Service OPC Pvt. Ltd.

CIN: U80300UP2024OPC205505 | License No: 205505

Field Associate / Investigation Partner Membership Plans

(For Individuals Interested in Working With Company Field Operations)

1. Basic Field Member Plan

"Starter Investigation Membership"

Membership Fee
₹25,000 / Year

Suitable For:

New field investigators, freelance associates, local inquiry agents, surveillance beginners.

Benefits & Features:

  • Company Field Associate ID Card
  • Basic Investigation Training Support
  • Access to Small Local Cases
  • Verification & Inquiry Work Opportunities
  • Company Reference Authorization
  • Investigation Reporting Format Support
  • 5%–10% Earnings Commission Support
  • Field Guidance by Senior Team
  • Confidentiality & Legal SOP Access
  • Limited Operational Area Assignment

Member Responsibilities:

  • Maintain client confidentiality
  • Submit reports on time
  • Follow company legal policy
  • Avoid direct private dealing with company clients

2. Professional Investigation Member Plan

"Advanced Field Investigator Membership"

Membership Fee
₹50,000 / Year

Suitable For:

Experienced investigators, surveillance operators, corporate inquiry professionals.

Benefits & Features:

  • Premium Company Investigation ID
  • Priority Case Allocation
  • Corporate & Matrimonial Case Access
  • Advanced Investigation Training
  • Digital Evidence Collection Guidance
  • Travel Assignment Opportunities
  • 10%–20% Commission Structure
  • Legal Coordination Support
  • Emergency Field Backup Support
  • State-Level Investigation Assignment
  • Internal Company Certification

Additional Advantages:

  • Direct coordination with senior management
  • Opportunity to build personal field team
  • Performance-based bonus support

3. Elite National Investigation Partner Plan

"High-Level Operational Membership"

Membership Fee
₹1,00,000 / Year

Suitable For:

Senior investigators, operational heads, agency partners, national-level field coordinators.

Benefits & Features:

  • Elite Membership Certification
  • National-Level Investigation Assignments
  • High Priority Confidential Cases
  • Corporate Intelligence Operations Access
  • VIP Client Handling Opportunities
  • 20%–35% Profit Sharing Opportunities
  • Company Branding Authorization
  • Dedicated Operational Support Team
  • Legal Documentation & NOC Support
  • Multi-State Investigation Coordination
  • Advanced Surveillance & Intelligence Guidance
  • Emergency Operation Assistance
  • Direct Access to Management Coordination

Exclusive Privileges:

  • Permission to recruit sub-field associates under company policy
  • Priority partnership opportunities
  • Business collaboration support with company

Associate General Terms & Conditions

  • Membership is valid for 1 year only.
  • Membership fee is non-refundable.
  • Every member must follow company confidentiality policy.
  • Illegal activities, client fraud, or misuse of company name will result in immediate termination.
  • Company reserves the right to approve or reject any membership application.
  • Commission and earnings depend on case type and performance.
  • Members are not permanent employees unless officially appointed by company HR.

Client Membership Plans

(1 Year Validity Premium Client Membership Program — Priority Service Support)

1. Basic Client Membership Plan

"Silver Client Membership"

Membership Fee
₹40,000 / Year

Suitable For:

Individual clients, personal verification clients, regular service users.

Benefits & Features:

  • Priority Client Support
  • Basic Consultation Support
  • 15% Discount on All Eligible Services
  • Faster Service Response
  • Confidential Client Handling
  • Dedicated Client Support Executive
  • Digital Documentation Support
  • Emergency Consultation Assistance
  • Priority Appointment Coordination

Referral Benefits:

On every successful new client referral, existing member can receive up to 40% additional discount on eligible services.

2. Professional Client Membership Plan

"Gold Client Membership"

Membership Fee
₹1,50,000 / Year

Suitable For:

Business owners, advocates, professional clients, repeat service clients.

Benefits & Features:

  • Premium Priority Service Handling
  • 20% Discount on All Eligible Services
  • Dedicated Client Relationship Manager
  • Faster Case & Service Coordination
  • Confidential Documentation Handling
  • Legal Coordination Assistance
  • Multi-City Service Support
  • Priority Reporting & Communication
  • Emergency Priority Support

Referral Benefits:

On every successful membership referral, member can receive up to 40% service discount benefits as per company policy.

3. Elite VIP Client Membership Plan

"Platinum Elite Membership"

Membership Fee
₹5,00,000 / Year

Suitable For:

VIP clients, corporations, legal firms, business groups, high-priority confidential clients.

Benefits & Features:

  • Highest Priority Confidential Support
  • 24×7 Dedicated Client Assistance
  • 25% Discount on All Eligible Services
  • National-Level Service Coordination
  • Dedicated Senior Support Team
  • VIP Documentation Handling
  • Emergency Rapid Response Coordination
  • Confidential Priority Communication
  • Exclusive Management Support Access
  • Multi-State Service Assistance

Exclusive Privileges:

  • Priority confidential support services
  • Dedicated operational coordinator
  • High-priority documentation assistance
  • Special corporate coordination support

Referral Benefits:

Elite members can receive up to 40% additional discount on eligible services for every successful client membership referral.

Client General Terms & Conditions

  • Membership validity is 1 year from activation date.
  • Membership fee is non-refundable.
  • Discounts apply only on eligible company services.
  • Referral discount benefits are subject to company approval and policy terms.
  • Company maintains strict confidentiality for all clients.
  • Illegal requests or unlawful activities will not be accepted.
  • Company reserves the right to approve or reject service requests as per legal policy.
  • Discounts and referral benefits cannot be converted into cash payments.

Detailed Non-Refund Policy Clauses

The following specific conditions are strictly covered under the company’s “NON-REFUND POLICY”. These conditions govern all services, agreements, and payment contracts executed with the Company:

  • 19

    If the client shares incomplete target details, wrong addresses, incorrect phone numbers, or misleading identity information.

  • 20

    If the client hides important facts related to the case before investigation starts.

  • 21

    If surveillance operations fail due to sudden target alertness, security restrictions, gated societies, private security interference, or public crowd situations.

  • 22

    If the client demands illegal evidence, edited proof, fake reports, or manipulated investigation results.

  • 23

    Any payment made for booking investigators, reserving manpower, blocking operational dates, or assigning dedicated teams is non-refundable.

  • 24

    If third-party vendors, hotels, airlines, transport services, technical providers, or external resources are already booked or paid for operational purposes.

  • 25

    If the client leaks confidential company strategies, operational plans, investigator identity, or internal information to any third party.

  • 26

    If the client directly contacts company investigators, agents, or operational staff without company authorization.

  • 27

    If the case becomes legally sensitive, high-risk, or dangerous for investigators after operational deployment.

  • 28

    If investigation work is delayed or impacted due to riots, political disturbances, curfew, lockdown, natural disasters, strikes, internet shutdowns, or government restrictions.

  • 29

    If the client expects 24×7 live updates, instant evidence, or unrealistic operational timelines beyond practical investigation limits.

  • 30

    Any consultation, strategy planning, intelligence discussion, risk assessment, or professional guidance fee paid to the company is non-refundable.

  • 31

    If the client refuses to cooperate, refuses documentation, or fails to provide required approvals during the investigation process.

  • 32

    If the client intentionally records, publishes, edits, or misuses company conversations, staff calls, reports, or operational discussions on social media or public platforms.

  • 33

    If the client attempts chargeback disputes, false complaints, payment reversal attempts, or banking disputes after operational work has started.

  • 34

    If evidence collected during investigation does not support the client’s personal assumptions, emotions, or expectations.

  • 35

    The company is not responsible for emotional, personal, matrimonial, business, or legal consequences arising after investigation findings are revealed.

  • 36

    Once digital reports, confidential findings, screenshots, intelligence inputs, or evidence files are shared with the client, payment becomes permanently non-refundable.

  • 37

    Any delay caused by the client in payment clearance, approvals, documentation, or operational confirmation will not make the client eligible for refund.

  • 38

    If the client discontinues the case because of personal settlement, compromise, reunion, legal settlement, or family pressure after work commencement.

  • 39

    Investigation fees are charged for professional effort, operational execution, manpower deployment, intelligence gathering, and risk management — not for guaranteed outcomes.

  • 40

    AIPN Investigation (OPC) Private Limited reserves the right to close or reject any case found unethical, illegal, dangerous, or against company policy without refund eligibility for already utilized operational expenses.

Official Issued By: AIPN Detective Agency

Professional • Confidential • Evidence-Based Investigation Services