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19
If the client shares incomplete target details, wrong addresses, incorrect phone numbers, or misleading identity information.
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20
If the client hides important facts related to the case before investigation starts.
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21
If surveillance operations fail due to sudden target alertness, security restrictions, gated societies, private security interference, or public crowd situations.
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22
If the client demands illegal evidence, edited proof, fake reports, or manipulated investigation results.
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23
Any payment made for booking investigators, reserving manpower, blocking operational dates, or assigning dedicated teams is non-refundable.
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24
If third-party vendors, hotels, airlines, transport services, technical providers, or external resources are already booked or paid for operational purposes.
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25
If the client leaks confidential company strategies, operational plans, investigator identity, or internal information to any third party.
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26
If the client directly contacts company investigators, agents, or operational staff without company authorization.
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27
If the case becomes legally sensitive, high-risk, or dangerous for investigators after operational deployment.
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28
If investigation work is delayed or impacted due to riots, political disturbances, curfew, lockdown, natural disasters, strikes, internet shutdowns, or government restrictions.
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29
If the client expects 24×7 live updates, instant evidence, or unrealistic operational timelines beyond practical investigation limits.
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30
Any consultation, strategy planning, intelligence discussion, risk assessment, or professional guidance fee paid to the company is non-refundable.
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31
If the client refuses to cooperate, refuses documentation, or fails to provide required approvals during the investigation process.
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32
If the client intentionally records, publishes, edits, or misuses company conversations, staff calls, reports, or operational discussions on social media or public platforms.
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33
If the client attempts chargeback disputes, false complaints, payment reversal attempts, or banking disputes after operational work has started.
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34
If evidence collected during investigation does not support the client’s personal assumptions, emotions, or expectations.
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35
The company is not responsible for emotional, personal, matrimonial, business, or legal consequences arising after investigation findings are revealed.
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36
Once digital reports, confidential findings, screenshots, intelligence inputs, or evidence files are shared with the client, payment becomes permanently non-refundable.
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37
Any delay caused by the client in payment clearance, approvals, documentation, or operational confirmation will not make the client eligible for refund.
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38
If the client discontinues the case because of personal settlement, compromise, reunion, legal settlement, or family pressure after work commencement.
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39
Investigation fees are charged for professional effort, operational execution, manpower deployment, intelligence gathering, and risk management — not for guaranteed outcomes.
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40
AIPN Investigation (OPC) Private Limited reserves the right to close or reject any case found unethical, illegal, dangerous, or against company policy without refund eligibility for already utilized operational expenses.